Letter to your landlord about repairs: a free template
If something in your home needs fixing, putting the request in writing is the most useful thing you can do. It gives your landlord a clear record of what is wrong and when you told them, and it is what you will need if you have to take it further. This is general information for tenants in England, not legal advice.
What your landlord usually has to fix
In most tenancies in England your landlord is responsible for the structure and outside of the home, and for keeping the water, gas, electricity, sanitation, heating and hot water in working order. You are usually responsible for small jobs and for damage you cause.
Your tenancy agreement may say more, but it cannot take those basic responsibilities away.
What to put in your letter
Your name, the address of the property and the date.
What is wrong, where it is, when it started and how it affects you. Be specific: "the boiler has not produced hot water since 12 September" beats "the heating is broken".
What you are asking for, and a reasonable date to hear back, such as 14 days for something that is not urgent.
When you can give access for a visit, and photos if you have them. Keep a copy of everything you send.
The template
Dear [landlord or agent name],
Re: repair needed at [your address]
I am writing to report a problem at the property. Since [date], [describe the problem, for example the boiler has not produced hot water]. This means [how it affects you, for example we have no hot water for washing].
Please arrange for this to be repaired. I would be grateful if you could let me know by [date, for example 14 days from today] when the work will be done.
I can give access on [days and times]. I have attached photos of the problem.
Thank you. I look forward to hearing from you.
Yours sincerely,
[Your name]
If nothing happens
Send a short reminder that refers to your first letter and its date.
If your landlord still does not act and you rent privately, contact your local council's private housing or environmental health team, who can inspect and require repairs. Council and housing association tenants can use their landlord's complaints process and then the Housing Ombudsman.
Do not stop paying rent without advice, as it can put your tenancy at risk. Shelter and Citizens Advice have free guidance. If you smell gas, call the National Gas Emergency Service on 0800 111 999 straight away.
Let Delegent AI write it for you
Tell Delegent AI what is wrong in your own words and ask: "Write to my landlord about the boiler, polite but firm." It drafts the letter with your details, you check it, and nothing is sent until you say yes. Your first month is free.